Depending on the stock availability, mostly all orders are shipped within 1 to 2 business days.
We use the following carriers to deliver our orders:
When the tracking # is provided by the shipping carrier, we will update your order with the tracking information.
The rate charged for the shipping of your order is based on the weight of the product and your location. Before the checkout you will be shown the cost of shipping and taxes if any.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
The recipient shall inspect all packaging for any apparent damage upon receipt. If there is any visible damage to the shipping container, the shipment may be rejected or the delivery person may be asked to confirm the signs of visible damage in writing.
Damaged System on Arrival
In the event the system has been damaged by improper handling, the recipient, when retaining possession, should file a claim with the carrier. E Display Inc. will assist in completing the claims process.
The recipient should do the following:
– Contact the carrier and explain the situation. You may want to take photos of the damaged box and/or contents. It may come in handy and expedite the process.
– Call E Display Inc. at 1-800-930-7860 x2. YOU MUST DO THIS WITHIN 2 DAYS OF RECEIPT OF THE PRODUCT. We will arrange for a replacement of the product.
Dead on Arrival (DOA)
In the event that the system is not functional, but otherwise apparently undamaged physically upon arrival, the recipient should contact E Display Inc. at 1-800-930-7860 x2. YOU MUST DO THIS WITHIN 2 DAYS OF RECEIPT OF THE PRODUCT. We will arrange to have the product replaced by the manufacturer.